Superbly Third-Party Sub-processors

Last Updated: 20th May 2024

Superbly uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of Superbly customers and in accordance with contract terms between Superbly and the sub-processor.

Superbly carries out annual compliance reviews of its sub-processors. Superbly imposes obligations on its sub-processors to implement appropriate technical and organisational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

This list below contains sub-processors for Superbly’s generally available services. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with Superbly and any product documentation. Further information relating to sub-processor security measures can be found via the external links below.

Sub-processor	Applicable Cloud Products	Nature and Purpose of Processing	Categories of personal data	Location of Processing	Security Measures
Akamai Linode	All Superbly Account solutions	Cloud hosting provider	Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products	Sydney, NSW. Australia	We are committed to the security of our infrastructure and our users’ data
Mailgun Technologies, Inc.	Mailgun email templates	Communications technology provider for product notifications	Personal data contained in product notice communications	USA	Sinch Mailgun’s Commitment to Security and Compliance
Usetiful	User Guides within account	In app notifications utilised for customer feature guidance	No personal data is shared	Estonia	Privacy Policy
Google search console and Analytics	WordPress Website	Webpage analytics	User Activity, Number of users Session statistics Approximate geolocation Browser and device information	Google Analytics operates data centers globally, including in the United States, to maximize service speed and reliability. Before data is transferred to any servers in the United States, it is collected in local servers, where users’ IP addresses are anonymized (when the feature is enabled by customers).	Data collection

 

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